YouTube Integration Guide

Overview

This article outlines the functionality for the YouTube integration with Common Room. With this integration, Common Room creates a profile for every participant in your YouTube community and an Activity for each comment and video, based on the channels, hashtags, and keywords of your choosing.

Common Room's integration with YouTube offers analytics and intelligent insights so you can scale and measure your impact. Common Room creates a profile for every participant in your YouTube community and an Activity for each comment and video, based on the channels and hashtags of your choosing.

Setup

1. Open Settings and select Youtube from the list of signals.
2. Confirm that you agree to comply with YouTube's Terms of Service.
3. Enter and verify your YouTube API key (see this doc for how to create a YouTube API key).
4. Specify channels, hastags, and keywords that you want to follow (max of 5).
5. Click Next Step to finalize the integration and begin importing data into Common Room.

Requirements

The YouTube integration with Common Room is available on Essentials, Team, and Enterprise plans.

Technical Details

Contacts and Activity

Contacts are created for the channel owner, and for users who comment on channel videos or post videos with matching hashtags or keywords. Common Room will create Contacts and activity for every matching video and for users who comment on those videos., and can be configured to import:

• All videos from a specific channel or channels
• Videos from any channel that match one or more specific hashtags or keywords

Import History

For the YouTube integration, Common Room will import all videos from the channels you’ve specified, and the last 30 days of videos matching the hashtags and keywords you’ve specified. If you update the configuration, these changes are only forward-looking.

Sync Frequency

For the YouTube integration, Common Room will automatically import new videos and comments within a few hours after they are posted on YouTube.

FAQ

Are live streams able to be imported?

No, we do not currently import live streams. If you’d like to see these features or others, join Uncommon and let us know.

How far back will Common Room look to find video comments?

We refresh comments for the last 500 videos that were posted in the last 30 days.

The keywords I'm tracking are bringing in irrelevant Contacts and Activity, what should I do?

Prior to adding the keyword in your YouTube signal, search for the keyword on YouTube to validate it’s pulling in relevant information for your organization. If not, we don't recommend tracking this keyword in Common Room, as these are the videos that will be brought into the platform.