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Zoho utilizes a subscription-based revenue model with a product-led, freemium approach to attract users and convert them to paying customers. Their ecosystem of SaaS products, including ManageEngine and Zoho Suite, drives revenue through upsells, competitive pricing, and enterprise deals.
Zoho is actively hiring in strategic technology and sales roles to bolster its digital transformation initiatives. The company has posted multiple roles in GTM and EPD, prioritizing growth in AI, cloud services, and customer engagement.
Recent earnings calls indicate a focus on expanding enterprise IT management and business application services, with strong revenue growth reported in FY23 despite rising operational expenses. The discussions underscored strategic priorities, risk factors, and performance metrics, including a 29.7% revenue increase and steady net profit growth.
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