Fuel your community-led flywheel
Unify all community activity and identities across Slack, Discord, Linkedin, GitHub, and more—all in one place to fuel community growth and performance.
Nurture and grow your community channels
Common Room seamlessly unifies and enriches signals across dozens of community and social channels—from Slack to GitHub to Linkedin and beyond—and ties it to a real person. Community and DevRel teams get a 360-degree view of their community so teams can efficiently and effectively engage, measure impact, and fuel growth.
Surface and prioritize community champions
Reveal who is active across your community or dev-centric channels—Slack, Discord, GitHub, Stack Overflow, Discourse, and dozens more. Automatically track and tag top community champions or potential content creators using Impact Points and custom tagging tied to specific interactions and attributes.
Automate verification and onboarding
Put onboarding on autopilot and send bulk messages based on actions, firmographics, and hundreds of other traits and signals to activate your community. Automatically verify Discord users by email with a super simple verification bot.
Discover trending topics to foster discussion
Auto-detect signals from the community, such as topics of interest, bugs, questions, and feedback to engage your community and foster stronger relationships with contextual insights.
Triage without the trauma
Stop jumping from one tab to the next to assist with customer support. Stack rank your burn-down list by type of issue, user persona, time without a response, and hundreds of other filters to prioritize issues and comments.
Connect effort to business impact
Monitor community growth and engagement across channels in one view. Sync with your CRM or data warehouse to attribute community activities to pipeline, product adoption, or customer support interactions.
Strengthen cross-team collaboration
Integrate sales, support, and marketing teams into your community process with shared data and analytics. Confidently share high-intent community members with sales using custom rules and AI-based lead scoring. Provide marketing with location analytics for event planning and more.
Get notified on key actions
Customize alerting and notification rules for activity on specific accounts or segments. Get real time notifications via Slack or email when a new member joins or when sentiment is publicly shared in community channels.
What our customers have to say
"We chose Common Room for the ability to see our member activity all in one place and understand what’s happening across all community channels."
Anna Filippova
Senior Director of Data
"Since switching to Common Room’s welcome message workflow, not only do I get more replies from new members, but they’re introducing themselves to our full community a lot more, too."
"I’m very data-driven, and when it comes to customer intelligence and workflows, I’ve never seen anyone do it as comprehensively or as elegantly as Common Room. Nothing else in the market comes close."
Jared Jones
Head of Ecosystem
