Workflow templates
Last updated Aug 28th, 2024
Common Room provides pre-built workflow templates to help get you started.
Engage with your Community
Template | Description |
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Slack onboarding | Welcome new Contacts into your community Slack and schedule a check-in message. |
Message a cohort of Slack Contacts | Send a message to Contacts that satisfy a set of criteria - such as sending a thank you to your community champions. |
Slack re-engagement message | Check-in and message community Contacts who have been inactive for a set amount of time. |
Survey new Slack Contacts | Send a survey to new Contacts of your community and tailor automated messages based on their responses. |
Survey a cohort of Slack Contacts | Send a survey to specific Contacts of your community and tailor automated messages based on their responses. |
Survey inactive Slack Contacts | Send a survey to inactive Contacts of your community and tailor automated messages based on their responses. |
Discord onboarding and Contact verification | Onboard Contacts by asking them to verify their identity and answer a series of questions that optionally assign them a role. |
Discord onboarding | Onboard Contacts by asking them to answer a series of questions that optionally assign them a role. |
Discord Contact verification | Verify a Contact and assign a role to them. |
Discord role assignment | Assign a Discord role to a Contact depending on the answer to a survey question |
Organize your Community
Template | Description |
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Tag a Contact | If a Contact satisfies a set of filtering criteria, add the tag. If the Contact stops satisfying the criteria, optionally remove the tag. |
Tag an Organization | If an Organization satisfies a set of filtering criteria, add the tag. If the Organization stops satisfying the criteria, optionally remove the tag. |
Tag new activities | Identify notable new activities happening in your community and tag them based on a set of filters. |
Trigger a Webhook
For more information on setting up webhooks, please view our webhooks page.
Template | Description |
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Trigger a webhook for a new Contact | Trigger a webhook when there is a new Contact that joins your community that you want to take an action on. |
Trigger a webhook for a new Organization | Trigger a webhook when there is a new Organization detected in your community that you want to take an action on. |
Trigger a webhook for a new Activity | Trigger a webhook when there is new activity in your community that you care about. |
Trigger a webhook for Contacts that meet a criteria | Periodically trigger a webhook for Contact that meet your filter criteria. |